Shipping policy
Shipping Policy for Kenzul Atlas
Last Updated: 11th October 2023
Thank you for shopping at Kenzul Atlas. We take great pride in ensuring that your order is carefully packaged and promptly delivered to you. Please take a moment to review our shipping policy to understand how we handle the shipping of your purchases.
Shipping Methods:
We offer the following shipping methods for our customers:
1. Standard Shipping: Estimated delivery within 5-7 business days.
2. Express Shipping: Estimated delivery within 2-3 business days.
3. International Shipping: Please refer to the international shipping section for details on delivery times and fees.
Order Processing:
- Orders are typically processed within 1-2 business days after payment is confirmed. Please note that this timeframe may vary during peak seasons.
Shipping Fees:
- Shipping fees are calculated based on your selected shipping method and the destination of your order. The exact shipping cost will be displayed during the checkout process.
Shipment Tracking:
- We provide tracking information for all orders. You will receive a confirmation email with a tracking number as soon as your order has been shipped. You can use this number to track your shipment's progress.
Domestic Shipping (within The Netherlands):
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
- Shipping to remote areas may take longer.
International Shipping:
- We offer international shipping to several countries. Please check the list of countries during the checkout process to confirm if we can ship to your location.
- International shipping times may vary, typically ranging from 7-14 business days.
Customs and Duties:
- Please note that customs duties, taxes, and any other fees associated with international orders are the responsibility of the customer. We are not responsible for these charges, and they are not included in the purchase price or shipping fees.
Delivery Issues:
- If you experience any issues with your delivery, please contact us as soon as possible. We will do our best to assist you in resolving the matter promptly.
Lost or Damaged Shipments:
- In the rare event of a lost or damaged shipment, please contact us immediately, and we will initiate an investigation to determine the appropriate course of action.
Returns and Refunds:
- Please refer to our Return Policy for information on returns and refunds.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at info@kenzulatlas.com
Please note that this shipping policy is subject to change. We recommend reviewing it periodically to stay informed of any updates.
Thank you for shopping with Kenzul Atlas. We appreciate your business and look forward to serving you with exceptional products and services.
Last Updated: 11th October 2023
Thank you for shopping at Kenzul Atlas. We take great pride in ensuring that your order is carefully packaged and promptly delivered to you. Please take a moment to review our shipping policy to understand how we handle the shipping of your purchases.
Shipping Methods:
We offer the following shipping methods for our customers:
1. Standard Shipping: Estimated delivery within 5-7 business days.
2. Express Shipping: Estimated delivery within 2-3 business days.
3. International Shipping: Please refer to the international shipping section for details on delivery times and fees.
Order Processing:
- Orders are typically processed within 1-2 business days after payment is confirmed. Please note that this timeframe may vary during peak seasons.
Shipping Fees:
- Shipping fees are calculated based on your selected shipping method and the destination of your order. The exact shipping cost will be displayed during the checkout process.
Shipment Tracking:
- We provide tracking information for all orders. You will receive a confirmation email with a tracking number as soon as your order has been shipped. You can use this number to track your shipment's progress.
Domestic Shipping (within The Netherlands):
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
- Shipping to remote areas may take longer.
International Shipping:
- We offer international shipping to several countries. Please check the list of countries during the checkout process to confirm if we can ship to your location.
- International shipping times may vary, typically ranging from 7-14 business days.
Customs and Duties:
- Please note that customs duties, taxes, and any other fees associated with international orders are the responsibility of the customer. We are not responsible for these charges, and they are not included in the purchase price or shipping fees.
Delivery Issues:
- If you experience any issues with your delivery, please contact us as soon as possible. We will do our best to assist you in resolving the matter promptly.
Lost or Damaged Shipments:
- In the rare event of a lost or damaged shipment, please contact us immediately, and we will initiate an investigation to determine the appropriate course of action.
Returns and Refunds:
- Please refer to our Return Policy for information on returns and refunds.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at info@kenzulatlas.com
Please note that this shipping policy is subject to change. We recommend reviewing it periodically to stay informed of any updates.
Thank you for shopping with Kenzul Atlas. We appreciate your business and look forward to serving you with exceptional products and services.